Community Access Network is committed to providing quality support through:

• Setting high standards
• Involving staff and clients in all aspects of the organisation
• Providing high quality staff supervision and training using NVQ standards
• Providing clear objectives for staff and tenants
• Detailing achievable actions and targets to attain those objectives
• Arranging an annual review of all aspects of the organisation, to assess progress towards the objectives
• Holding frequent and regular meetings between staff, and staff and tenants to ensure communication remains open
• Monitoring our own performance through discussion with tenants and their relatives related to their opinion of their home
• Developing the objectives, philosophy and principles of the organisation with clients and staff